INTRODUCTION 

 

Welcome to Illuminate Coachings ("we," "our," "us," or "Company"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our online personal training and life coaching services. 
This Privacy Policy applies to all users of our website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services. 
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Privacy Policy. 

. INFORMATION WE COLLECT 
. Personal Information You Provide 
We collect personal information that you voluntarily provide to us when you: Registration and Account Creation:
• Full name 
• Email address 
• Phone number 
• Date of birth 
• Gender 
• Mailing address 
• Username and password 
• Profile photograph 
Health and Fitness Information: 
• Current fitness level and goals 
• Medical history and health conditions 
• Dietary restrictions and preferences 
• Physical measurements (height, weight, body composition) • Exercise history and preferences 
• Injury history 
• Medication information 
• Emergency contact information 
Life Coaching Information: 
• Personal goals and objectives 
• Life circumstances and challenges 
• Career information 
• Relationship status
• Financial situation (general) 
• Personal values and priorities 
• Previous coaching or therapy experience 
Payment Information: 
• Credit card or debit card information 
• Billing address 
• Payment history 
• Subscription preferences 
Communication Information: 
• Messages sent through our platform 
• Email communications 
• Phone call recordings (with consent) 
• Video session recordings (with consent) 
• Feedback and survey responses 
. Information Automatically Collected 
When you access our Services, we automatically collect certain information about your device and usage patterns: 
Device Information: 
• IP address 
• Browser type and version 
• Operating system 
• Device type and model
• Screen resolution 
• Time zone settings 
Usage Information: 
• Pages visited and time spent on each page 
• Click-through rates 
• Search queries 
• Features used 
• Session duration 
• Frequency of visits 
• Referral sources 
Location Information: 
• General geographic location based on IP address 
• Precise location (only with your explicit consent) 
. Cookies and Tracking Technologies 
We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about how you use our Services: 
Essential Cookies: Required for basic website functionality 
Performance Cookies: Help us understand how visitors interact with our website Functional Cookies: Remember your preferences and settings 
Marketing Cookies: Used to deliver relevant advertisements 
You can control cookie settings through your browser preferences, but disabling certain cookies may limit your ability to use some features of our Services.
. HOW WE USE YOUR INFORMATION We use the information we collect for the following purposes: . Service Provision 

Personal Training Services: 
• Develop customized workout plans and fitness programs • Track your progress and adjust programs accordingly • Provide nutritional guidance and meal planning • Monitor your health and safety during training • Schedule and conduct training sessions 
• Provide ongoing support and motivation 
Life Coaching Services: 
• Assess your current situation and goals 
• Develop personalized coaching strategies 
• Track your progress toward objectives 
• Provide guidance and accountability 
• Schedule and conduct coaching sessions 
• Offer resources and tools for personal development 
. Communication and Support 
• Send you important updates about our Services • Respond to your inquiries and provide customer support • Send appointment reminders and scheduling notifications
• Provide educational content and tips 
• Conduct surveys to improve our Services 
• Send newsletters and promotional materials (with consent) 
. Business Operations 
• Process payments and manage billing 
• Maintain and improve our Services 
• Analyze usage patterns and user behavior 
• Develop new features and services 
• Ensure security and prevent fraud 
• Comply with legal obligations 
• Resolve disputes and enforce our terms 
. Marketing and Advertising 
• Send promotional emails and offers (with consent) 
• Display targeted advertisements 
• Conduct market research 
• Analyze the effectiveness of our marketing campaigns 
• Personalize your experience on our platform 
. HOW WE SHARE YOUR INFORMATION 
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
. Service Providers 
We may share your information with trusted third-party service providers who assist us in operating our business: 
Technology Providers: 
• Website hosting and maintenance 
• Cloud storage and data processing 
• Email and communication services 
• Payment processing 
• Analytics and performance monitoring 
Professional Services: 
• Legal and accounting services 
• Insurance providers 
• Business consultants 
• Marketing and advertising agencies 
All service providers are contractually obligated to protect your information and use it only for the purposes we specify. 
. Business Transfers 
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy. 
. Legal Requirements 
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:
• Comply with legal obligations or court orders 
• Protect our rights, property, or safety 
• Protect the rights, property, or safety of our users 
• Investigate fraud or security issues 
• Respond to government requests or law enforcement 
. Emergency Situations 
We may share health information with emergency contacts or medical professionals if we believe there is an imminent threat to your health or safety. 
. With Your Consent 
We may share your information with third parties when you provide explicit consent for such sharing. 
. DATA SECURITY 
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction: 
. Technical Safeguards 
Encryption: All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols 
Secure Servers: Our servers are protected by firewalls and intrusion detection systems Access Controls: Strict access controls limit who can view your information Regular Updates: We regularly update our security systems and software Monitoring: Continuous monitoring for security threats and vulnerabilities 
. Organizational Safeguards
Employee Training: All employees receive privacy and security training Background Checks: Employees with access to personal information undergo background checks 
Confidentiality Agreements: All staff sign confidentiality agreements Incident Response: We have procedures in place to respond to security incidents Regular Audits: We conduct regular security audits and assessments 
. Data Retention 
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law: 
Account Information: Retained while your account is active and for  years after closure Health Information: Retained for  years after your last interaction with our services Payment Information: Retained for  years for tax and accounting purposes Communication Records: Retained for  years for quality assurance and legal compliance 
When information is no longer needed, we securely delete or anonymize it according to our data retention schedule. 

 

. YOUR PRIVACY RIGHTS 
Depending on your location, you may have certain rights regarding your personal information: 
. Access Rights 
You have the right to: 
• Request access to your personal information 
• Receive a copy of your data in a portable format 
• Know what information we collect and how we use it 
• Understand who we share your information with
. Correction Rights 
You have the right to: 
• Correct inaccurate or incomplete information 
• Update your personal details 
• Modify your preferences and settings 
. Deletion Rights 
You have the right to: 
• Request deletion of your personal information 
• Close your account and have your data removed 
• Withdraw consent for data processing (where applicable) . Restriction Rights 
You have the right to: 
• Limit how we use your information 
• Object to certain types of processing 
• Opt out of marketing communications 
• Restrict automated decision-making 
. Portability Rights 
You have the right to: 
• Receive your data in a machine-readable format 
• Transfer your information to another service provider • Request that we directly transfer your data to another organization
. How to Exercise Your Rights 
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within  days and may require verification of your identity before processing your request. 

 

. CHILDREN'S PRIVACY 
Our Services are not intended for children under the age of . We do not knowingly collect personal information from children under . If you are under , please do not provide any information through our Services. 
If we become aware that we have collected personal information from a child under  without parental consent, we will take steps to remove that information from our servers. If you believe we have collected information from a child under , please contact us immediately. 
For users between - years old who wish to use our Services, we require verifiable parental consent and will only collect the minimum information necessary to provide the requested services. 
. INTERNATIONAL DATA TRANSFERS 
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. 
We ensure that any international transfers of personal information are protected by appropriate safeguards, including: 
• Standard contractual clauses approved by relevant authorities 
• Adequacy decisions by competent authorities
• Binding corporate rules 
• Certification schemes 
By using our Services, you consent to the transfer of your information to the United States and other countries where we operate. 

 

. CALIFORNIA PRIVACY RIGHTS 
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): 
. Right to Know 
You have the right to request information about: 
• Categories of personal information we collect 
• Sources of personal information 
• Business purposes for collecting information 
• Categories of third parties we share information with 
• Specific pieces of personal information we have about you 
. Right to Delete 
You have the right to request deletion of your personal information, subject to certain exceptions. 
. Right to Opt-Out 
You have the right to opt out of the sale of your personal information. We do not sell personal information. 
. Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights. . Authorized Agents 
You may designate an authorized agent to make requests on your behalf. 
To exercise these rights, please contact us at privacy@illuminatecoachings.com or call [phone number]. 

 

. NEVADA PRIVACY RIGHTS 
If you are a Nevada resident, you have the right to opt out of the sale of your personal information. We do not sell personal information, but if you would like to submit an opt-out request, please contact us at privacy@illuminatecoachings.com. 

 

. EUROPEAN UNION PRIVACY RIGHTS 
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR): 
. Legal Basis for Processing 
We process your personal information based on: 
• Consent: When you provide explicit consent 
• Contract: To fulfill our contractual obligations 
• Legitimate Interest: For our business operations 
• Legal Obligation: To comply with applicable laws 
. Data Protection Officer
We have appointed a Data Protection Officer who can be contacted at dpo@illuminatecoachings.com. 
. Supervisory Authority 
You have the right to lodge a complaint with your local supervisory authority if you believe we have violated your privacy rights. 

 

. THIRD-PARTY LINKS AND SERVICES 
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to these third-party services. 
We encourage you to review the privacy policies of any third-party services before providing them with your personal information. We are not responsible for the privacy practices or content of these third-party services. 
. Social Media Integration 
Our Services may integrate with social media platforms. When you connect your social media accounts, we may collect information from those platforms according to your privacy settings on those platforms. 
. Payment Processors 
We use third-party payment processors to handle payment transactions. These processors have their own privacy policies and security measures. 

 

. UPDATES TO THIS PRIVACY POLICY 
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will: 
• Post the updated Privacy Policy on our website
• Update the "Last Updated" date at the top of this policy 
• Notify you of material changes via email or through our Services 
• Obtain your consent for material changes that affect how we use your information 
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. 

 

. CONTACT INFORMATION 
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: 
Illuminate Coachings 
Email: privacy@illuminatecoachings.com 
Phone: [Insert Phone Number] 
Mailing Address: 
[Insert Complete Mailing Address] 
Data Protection Officer: dpo@illuminatecoachings.com 
Response Time: We will respond to your inquiry within  days of receipt. 

 

. EFFECTIVE DATE AND ACCEPTANCE 
This Privacy Policy is effective as of [Insert Date] and applies to all information collected by Illuminate Coachings on or after that date.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. 
This Privacy Policy was last updated on [Insert Date]. Please check back regularly for updates. 

 

DISCLAIMER 
This privacy policy template is provided for informational purposes only and does not constitute legal advice. Laws and regulations vary by jurisdiction and change over time. We strongly recommend consulting with a qualified attorney to ensure your privacy policy complies with all applicable laws and regulations in your jurisdiction and adequately protects your business interests. 
Areas that may require legal review include but are not limited to: 
• State and federal privacy laws 
• International data protection regulations 
• Industry-specific requirements (health, fitness, coaching) 
• Liability limitations and disclaimers 
• Terms of service integration 
• Cookie and tracking compliance 
• Data breach notification requirements 
Please customize this template to reflect your actual business practices and legal requirements.